Custom orders require payment up front.
Please contact us with any questions, comments, or concerns before securing payment, so we can ensure that you get exactly what you want.
Payment is required within 2 days of purchase, or the item will be re-listed.
Orders will not be shipped until payment is received.
Your files will be available to download once payment is confirmed.
Items are shipped within 2-3 business days.
An e-mail will be sent once order has been processed.
Any import duties or taxes outside Australia are the responsibility of the purchaser.
All items will be shipped by Australia Post or Courier.
All items will be sent by economy parcel post and tracking number will be sent when the order is dispatched.
Shipping upgrades to express courier are available at additional cost at checkout.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Refunds are allowed, excluding return postage cost
Items can only be returned for refund if they are found to be faulty or not as described.
Items for refund must be returned in the original packaging and in a 'fit for re-sale' condition.
Refund will be provided in receipt of the return.
I love custom pieces, I will happily make an item to suit your decor / personality.
If you like any of my pieces but would prefer them in a different colour pallet, size, etc. then do let me know as I am always happy to tweak things.
Any queries you can message me via Etsy or email: bitternbythebug [!at] gmail.com
More info on my website http://bitternbythebug.com.au
All product designs, images and text copy remain the property of Bitternbythebug and can not be copied or used without my express permission. © Bitternbythebug 2020.
Yes, we can run classes from beginner through to detailed workshops for Sashiko, Boro &Indigo Dyeing. Our workshops can include the supply of all materials and each attendee will go home with something new to continue their Sashiko / Boro / Indigo, journey. Classes sizes from 5 to 12 can be arranged with your Quilt group, friendship group etc. If you have a Group get together we can bring our pop-up shop along with the workshop.
Looking for something new and unique for your next; Quilt show, Group meeting, exhibition? Bittern by the Bug can bring our unique range of Indigo dyed fabrics, patterns,kits as well as unique items to purchase, to you event.
All our items are hand crafted using the best quality materials, by our Textile Artist Andrea Taylor, with a distinct Japanese influence. Our patterns are created by Andrea and exclusive to Bittern by the Bug.
Call Andrea to discuss your up coming event and how Bittern by the Bug can offer your attendees a new unique experience.